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90,000

empowered users

The customer is a leading global Organisation seeking to modernise and unify its audit operations. With thousands of internal users across multiple regions and external stakeholders, they required a centralised, role-aware platform to streamline workflows, improve collaboration, and enable AI-driven insights while supporting compliance and governance.

Challenge

The organization faced a fragmented and outdated audit experience, with unclear strategic messaging and limited reporting and AI/NLP capabilities. Data and governance were siloed and inconsistent, hindering integration, lineage, compliance, and AI readiness. Tightly coupled legacy modules restricted independent scaling, reuse, and multi-tenant deployment, while gaps in access management across roles, permissions, and users made it difficult to provide secure and tailored experiences for both internal teams and external stakeholders.

Solution

To address these challenges, our team implemented a unified, future-ready audit platform:

Data & AI Foundation: Unified data and governance stack enabling secure multi-tenancy, lineage, compliance, explainable AI models, and near real-time data pipelines.

Unified Gateway Platform: A configurable micro-frontend for internal and external users, secured with enterprise identity and API management, providing centralised access, configuration, subscriptions, and admin controls for entitlements, feature flags, and monitoring.

Decoupled Micro-Apps: Independently scalable service-line and product apps supported by shared tools and services, seamlessly interoperating through the common platform.

AI Workspace: An Agentic AI layer embedded across workflows to improve speed and accuracy with human-in-the-loop controls.

Impact

Fragmented workflows slowed adoption and limited focus on high-value tasks. Our unified platform empowers ~90,000 audit professionals with a consistent, AI-infused experience, enabling them to focus on strategic priorities, improve outcomes, and accelerate the onboarding and evolution of micro-apps across the organization.


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FAQs

Your questions,
answered.

A unified audit platform is a centralized system that brings audit processes, users, and data together in one place. It helps organizations standardize workflows, improve collaboration, and provide consistent access to audit tools and information across teams, regions, and external stakeholders. 

Organizations modernize audit platforms to replace fragmented systems that slow collaboration and make governance more difficult. A modern platform improves visibility, simplifies access management, supports regulatory compliance, and creates a stronger foundation for analytics and AI-driven decision-making. 

AI supports audit workflows by helping users analyze data, identify patterns, and automate repetitive activities. When combined with human review, AI can improve efficiency, reduce manual effort, and enable auditors to focus more on complex analysis and risk-based decision-making. 

Data governance ensures that audit data is accurate, secure, and traceable before it is used by AI systems. Strong governance supports compliance, improves trust in AI-generated insights, and provides data lineage that helps organizations explain how decisions and recommendations are produced. 

Microservices allow different applications and services to operate independently while sharing common capabilities. This approach makes it easier to scale individual components, introduce new features faster, reduce system dependencies, and support continuous improvements without affecting the entire platform. 

Role-based access ensures users can only view and use the information and features they are authorized to access. This improves security, simplifies permission management, supports compliance requirements, and provides tailored experiences for employees, partners, and external stakeholders. 

Organizations should consider a centralized enterprise platform when multiple systems create inconsistent user experiences, duplicate data, or operational inefficiencies. A unified platform helps improve governance, simplify administration, and support future technologies such as AI and advanced analytics. 

Integrating AI into enterprise platforms helps organizations automate routine work, improve decision-making, and enhance user productivity. It also enables faster onboarding of new capabilities, supports continuous process improvement, and helps employees spend more time on higher-value business activities. 

Answer