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65%

reduction in infrastructure provisioning

99.9%

system availability to meet compliance

The customer is a digital branch-lite bank in MENA that provides banking and digital services to both retail and corporate/SME customers. They strive to create a banking experience characterized by innovation and creativity for their clients and community through the adoption of modern and secure technologies. The bank was looking for a cloud service provider offering a wide range of technology products for the financial sector: secure, cost-effective, elastic, and reliable, with strong Disaster Recovery (DR) and pay-as-you-go pricing.

Challenge

The bank faced several challenges related to deploying its infrastructure and application services in cloud. The number one challenge was implementing the entire technology landscape in the shortest possible time while maintaining flexibility as the bank and its business scales. AWS offered the widest range of products and services that could be adopted by the bank, including technology infrastructure that allowed scalability of workloads, databases, security products, ready-to-use DevOps solutions, and a pay-as-you-use model that suited the bank financially. It also supported legacy operating systems required for the bank’s core banking solution and allowed access from the bank’s locations, where AWS was the only service provider to meet the requirement with the least possible latency.

For a bank, security is crucial to safeguard data, applications, and related services. The bank was ready to adopt state-of-the-art security architecture that was provided by AWS with partners such as FortiGate and Palo Alto. This complemented the bank’s homegrown security products such as CloudFormation and AWS Config, and integrated seamlessly with the outsourced SOC. Considering the challenges and regulatory requirements in the financial services sector, it was critical for the bank to have redundancy, and AWS’s multiple availability zones would ensure continuous operations in the event of a disaster, with data backups across multiple regions.

Solution

To ensure a smooth transition, a phased migration strategy was implemented:

  • Discovery & Assessment: Portfolio rationalization to identify optimal migration pathways.
  • Fast Migrate: Lift-and-shift applications into Microsoft Azure to reduce downtime.
  • Cloud Modernization: Adoption of cloud-native services including Kubernetes, containerization, and Infrastructure as Code (laC) automation for enhanced performance.

Impact

  • 200 Virtual Machines migrated seamlessly.
  • 16 applications refactored to Azure Cloud-native services.
  • 99.9% uptime for business-critical applications.
  • Reduced technical debt and eliminated end-of-life (EOL) VMs.
  • Deployment time reduced from weeks to minutes.
  • Improved scalability, flexibility, and resiliency, ensuring a future-proof cloud infrastructure.
  • Lower operational overhead and optimized cloud costs.
  • 40% reduction in infrastructure costs

This transformation enabled the financial institution to innovate faster, enhance security, and drive operational efficiency while delivering an improved digital experience for millions of users.

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