Skip to content
✕

A backlog of software patches can create security risks and operational inefficiencies for insurance companies. Orion enhanced the client’s security posture by remediating vulnerabilities and implementing a proactive patching strategy, freeing up resources for strategic initiatives.

The customer is a large American insurance company offering home, auto, life, and business insurance protection to policyholders. The company has embarked on a complete transformation of its IT applications, infrastructure, and service delivery, including a help desk.

Orion was awarded an Infrastructure Patch Management Services contract for one year. The project commenced in August 2021 with a steadily improved security and vulnerability posture.

Challenge

With more than 2700 servers and endpoints under management, the client was experiencing high demand for its infrastructure patch management function. The backlog of available patches was increasing, and there was growing concern that software and applications could be susceptible to cyber-attacks. In order to ensure the software and applications were kept up-to-date and running smoothly, the client engaged Orion as a managed service provider.

Solution

Orion proposed a comprehensive solution by deploying a commercial-grade router equipped with a built-in 5G modem. This router was paired with state-of-the-art Wi-Fi access points strategically placed throughout the bank’s premises. By implementing this setup, a separate guest Wi-Fi network was established, isolating it from the corporate network. The guest Wi-Fi provided reliable high-speed Internet connectivity, enabling clients to efficiently download the bank’s application. To ensure safe browsing, content filtering and intrusion prevention measures were integrated. The solution also offered analytics capabilities, allowing the bank to gain insights into branch traffic, peak hours, and identify customers utilizing multiple branches.

Impact

Orion provided a flexible solution that would ensure reduced security risks, reduced costs, as well as freeing up client resources to work on strategic transformational work.

Orion provided a professional team experienced in supporting both physical and virtual environments with patch management services. The team had experience with Microsoft Windows and Linux operating systems as well as risk-based technology that could quickly identify, assess, and prioritize vulnerabilities. Orion’s solution addressed the client’s key objectives:

  • Orion’s resources utilized active scanning, agents, and passive monitoring to provide unified visibility of all assets.
  • Orion combined vulnerability data, threat intelligence, and data science to understand risk scores and quickly assess risk and determine which vulnerabilities to fix first.
  • Orion provided a proactive approach as a services provider so that we can prevent problems before they happen instead of racing to fix something after it’s broken.
  • Orion has kept its customer’s systems secure, compliant, up-to-date, and running smoothly.

Telecom, Media & Technology

Data

See how you can modernize without added risk or complexity.

Schedule a consultation